Frequently Asked Questions
Are the artworks painted or printed?
Our artworks are original Atelier Ventidue designs, reproduced as premium gallery-quality canvas prints. While they feature our signature painterly aesthetic, they are printed using archival, fade-resistant inks and are not hand-painted originals.
What are the canvases made of?
Each canvas is printed on a premium cotton and polyester blend canvas, professionally stretched over a solid pine wood frame sourced from responsibly managed FSC certified renewable forests.
The inks used are non-toxic and environmentally friendly.
Will the colors fade over time?
Our canvases are printed using high-quality archival, fade-resistant inks designed to provide exceptional detail and long-lasting color.
Do the canvases arrive ready to hang?
Yes. Every canvas arrives ready to hang with mounting hardware already installed. Rubber dots on the bottom of canvas ensures the canvas stays in place when hung.
How long does shipping take?
Every canvas is made to order to ensure the highest quality. Estimated delivery times are:
Express: 2 - 5 business days
Standard: 4 - 8 business days
Do you ship worldwide?
We currently ship to the United States, Canada, the United Kingdom, Australia and selected international destinations. At this time, we are unable to ship to countries within the European Union. Shipping availability is displayed during checkout.
Please note that some oversized canvas sizes may only be available in selected countries.
What is your return policy?
As each canvas is made to order, we do not accept returns or exchanges for change of mind, incorrect size selections or buyer's remorse.
If your order arrives damaged, defective or you receive the wrong item, please contact us within 7 days of delivery at info@atelierventidue.com. We'll gladly arrange a replacement or provide an appropriate solution.
What if my order arrives damaged?
If your order arrives damaged or there is an issue with your canvas, please contact us within 7 days of delivery and we'll make it right.